The Retiree Activities Office (RAO) has two locations in the state. You can contact either office that is closest to your location.
The main RAO office is located in Madison, WI 53704, in the Office of The Adjutant General, at 2400 Wright Street, Room 160. The office is open Tuesdays and Thursdays, 0730-1130, closed on holidays. The phone number is (608) 242-3115, or toll free 1-800-335-5147, ext 3115; DSN number is 724-3115. If you call at a time when the office is closed, please leave a message on our voice mail. Please include your name and phone number and short message. The Madison RAO E-mail address is: widma.retiree@wisconsin.gov
The alternate RAO office is located in Milwaukee, WI 53207, at the 128th Air Refueling Wing base, at 1836 E. Grange Avenue, in the Wing HQ building (512), Staff Room – #14. The office is open Tuesdays and Wednesdays, 1000-1400 hours. Closed on holidays. The phone number is (414) 944-8212. If you call at a time when the office is closed, please leave a message on our voice mail. Please include your name and phone number and short message.The Milwaukee RAO E-mail address is: usaf.wi.128-arw.list.rao@mail.mil
The RAO mission is to act as an interface between the active duty and retired communities, keep retirees and widows of retirees (all ranks and services) informed on matters related to their military status, provide appropriate information and services as necessary including TRICARE, Military ID Cards, Survivor Benefits, Death Reporting and much more. The RAO also maintains a list of toll-free phone numbers, Web sites and e-mail addresses for additional information that can be found on the links below.
Please report any bad Internet links, or bad phone numbers to the RAO.
Use the Internet Links below to find more information:
ID Card – Issuer Site Locator and/or Make an Appointment Click this link
Military/Retiree Support Organizations
Military/Retiree Online News
Air Force
Army
Marine Corps
Navy
Misc
2023 Newsletters
2022 Newsletters
2021 Newsletters
2020 Newsletters
2019 Newsletters
Receiving military retired or annuitant pay
Air Force, Army, Marine, Navy – Call Defense Finance Accounting System (DFAS) 800-321-1080 or 216-552-5955, or report on-line at https://www.dfas.mil/retiredmilitary/survivors/Retiree-death.html or Google ‘Report death of Military Retiree’
- Coast Guard – Call Coast Guard Personnel Center 800-772-8724
Gray Area Retirees/Spouse
- Air Force: Call Air Reserve Personnel Center (ARPC) 800-525-0102
- Army: Call Army Human Resources Command (AHRC) 888-276-9472
- Marine: Call Marine Personnel Center 800-847-1597
- Navy: Call Navy Personnel Center 866-827-5672
- Coast Guard: Call Coast Guard Personnel Center 800-772-8724
Receiving Federal retired or annuitant pay (Civil Service)
- Coast Guard – Office of Personnel Management (OPM) 888-767-6738, or report on-line at https://www.opm.gov/retirement-services/my-annuity-and-benefits/life-events/death/report-of-death/ or Google ‘Report death of Federal Retired Employee’
Air Force
Army
Marine Corps
Navy
Misc
Department of Defense
Veterans Affairs
BX/PX/Commissary
Installation Lodging
Morale, Welfare & Recreation Sites (MWR)
Armed Forces Vacation Club (AFVC)
AFVC is a Space Available program offering DOD affiliated personnel affordable Condo vacations at over 3500 resorts around the world.
Space Available Travel
AMC travel Web – For more information on Space-A travel, visit the AMC travel Web
Military Tricare System
Misc
Senior Leadership Update Brief
This will be a great opportunity to receive an update on important current events impacting the Air and Army National Guard. Additionally, you will be receiving two “War Fighter Briefs” from Airmen and Soldiers that recently returned from overseas deployments.
Hall of Honor Nominations Information
Each year the Wisconsin Army National Guard conducts our annual Hall of Honor Program. The Hall of Honor is the highest recognition the Adjutant General can bestow upon a former member of the Wisconsin Army National Guard.
Senior Leadership Update Brief
This will be a great opportunity to receive an update on important current events impacting the Air and Army National Guard. Additionally, you will be receiving two “War Fighter Briefs” from Airmen and Soldiers that recently returned from overseas deployments.
Hall of Honor Nominations Information
Each year the Wisconsin Army National Guard conducts our annual Hall of Honor Program. The Hall of Honor is the highest recognition the Adjutant General can bestow upon a former member of the Wisconsin Army National Guard.

Retiree Activities Office State HQ
Retiree Activities Office 128th ARW
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