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The Retiree Activities Office (RAO) has two locations in the state. You can contact either office that is closest to your location.

The main RAO office is located in Madison, WI 53704, in the Office of The Adjutant General, at 2400 Wright Street, Room 160. The office is open Tuesdays and Thursdays, 0730-1130, closed on holidays.  The phone number is (608) 242-3115, or toll free 1-800-335-5147, ext 3115; DSN number is 724-3115. If you call at a time when the office is closed, please leave a message on our voice mail. Please include your name and phone number and short message. The Madison RAO E-mail address is:

The alternate RAO office is located in Milwaukee, WI 53207, at the 128th Air Refueling Wing base, at 1836 E. Grange Avenue, in the Wing HQ building (512), Staff Room – #14. The office is open Tuesdays and Wednesdays, 1000-1400 hours. Closed on holidays. The phone number is (414) 944-8212. If you call at a time when the office is closed, please leave a message on our voice mail. Please include your name and phone number and short message.The Milwaukee RAO E-mail address is:

The RAO mission is to act as an interface between the active duty and retired communities, keep retirees and widows of retirees (all ranks and services) informed on matters related to their military status, provide appropriate information and services as necessary including TRICARE, Military ID Cards, Survivor Benefits, Death Reporting and much more. The RAO also maintains a list of toll-free phone numbers, Web sites and e-mail addresses for additional information that can be found on the links below.

Please report any bad Internet links, or bad phone numbers to the RAO.

Use the Internet Links below to find more information:


ID Card – Issuer Site Locator and/or Make an Appointment   Click this link 


2022 Newsletters

2021 Newsletters

2020 Newsletters

2019 Newsletters


Receiving military retired or annuitant pay

Air Force, Army, Marine, Navy – Call Defense Finance Accounting System (DFAS) 800-321-1080 or 216-552-5955, or report on-line at or Google ‘Report death of Military Retiree’

  • Coast Guard – Call Coast Guard Personnel Center 800-772-8724

Gray Area Retirees/Spouse

  • Air Force: Call Air Reserve Personnel Center (ARPC) 800-525-0102
  • Army: Call Army Human Resources Command (AHRC) 888-276-9472
  • Marine: Call Marine Personnel Center 800-847-1597
  • Navy: Call Navy Personnel Center 866-827-5672
  • Coast Guard: Call Coast Guard Personnel Center 800-772-8724

Receiving Federal retired or annuitant pay (Civil Service)


Senior Leadership Update Brief

This will be a great opportunity to receive an update on important current events impacting the Air and Army National Guard. Additionally, you will be receiving two “War Fighter Briefs” from Airmen and Soldiers that recently returned from overseas deployments.

Hall of Honor Nominations Information

Each year the Wisconsin Army National Guard conducts our annual Hall of Honor Program. The Hall of Honor is the highest recognition the Adjutant General can bestow upon a former member of the Wisconsin Army National Guard.

Retiree Activities Office State HQ

  • 2400 Wright Street
    Room 160
    Madison, Wisconsin 53704-2572
  • (608) 242-3115
    Toll Free: 1-800-335-5147, ext 3115
    DSN: 724-3115
  • 07:30am – 11:30am Tues & Thur

Retiree Activities Office 128th ARW

  • 128th ARW, Retiree Activity Office
    1835 E. Grange Ave.
    Milwaukee, Wisconsin 53207-6132
  • (414) 944-8212
    DSN: 580-8212
  • 10:00am – 14:00am Tues & Wed except holidays


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